Next-generation intelligent customer service system for exceptional service experience
Multi-channel Integration, Smart Translation, All-in-One Service
Quick Deployment, Reliable Performance, Professional Support
Flexible Pricing, Multiple Payment Options, Choose as Needed
A carefully crafted integrated platform that makes complex customer service work simple and intuitive. From multi-channel conversation management to intelligent translation analysis, helping your team handle every service challenge with ease.
Active Service Agents
Across 20+ Countries
Daily Conversations
98% Customer Satisfaction
Languages Supported
Covering 90% Business Regions
$100M+ Annual Revenue
"RockServe helped us reduce customer response time by 60%, significantly improving customer satisfaction. The intelligent translation feature allows us to effortlessly serve global customers."
Serving 1M+ Users
"System stability exceeded our expectations, and intelligent routing improved our support team's efficiency by 80%. Now we can serve more customers with fewer resources."
ISO 27001 Certified
International Security Standard
GDPR Compliant
Data Security Guarantee
Best Customer Service Software
2023 Annual Award
整合创新科技,提供更智能的客户服务体验
支持微信、WhatsApp、Facebook、电话、邮件等多种渠道无缝接入。统一管理所有客户对话,让沟通更有序,响应更迅速。
内置50+种语言实时翻译功能,支持跨语言沟通。智能识别客户语言,自动调整回复语言,打破国际业务语壁垒。
智能机器人24小时在线解答常见问题,支持自定义快捷回复和工作流程。通过宏命令一键处理重复性工作,提升服务效率。
采用全球分布式服务器架构,针对中国及亚太地区网络特别优化。多线路自动切换,确保通信稳定流畅,无延迟体验。
采用军工级加密技术,支持多重身份认证。实时监控异常流量,自动防御攻击。确保企业数据安全,符合国际安全标准。
提供按量付费、包年包月等多种付费方案。可根据企业规模随时调整套餐,支持在线升级。专业团队提供7*24小时技术支持。
智能分类 · 快速检索 · 便捷管理
自动整理归类所有对话记录,支持多维度标签管理。内置智能搜索引擎,秒级定位历史对话。一键导出会话记录,协助团队协作。
"In the digital age, quality customer service is a core competitive advantage. RockServe is committed to using technological innovation to help businesses build stronger customer relationships and create greater business value."
Michael Zhang
Founder & CEO of RockServe
Why did you develop a customer service system?
Through years of cross-border e-commerce experience, we discovered that efficient customer service is key to business success. However, existing solutions often failed to meet the needs of global businesses. This led us to develop a customer service system that truly understands the needs of international enterprises.